Privacy

Privacy Policy

General Data Privacy Notice

This data privacy notice is written to comply with the European Union General Data Protection Regulation (GDPR) which gives control to citizens and residents over their personal data.

Plain English Explanation

When you contact us to ask about Stitch Retreats and to make bookings we ask for some information about you.  We use this to book your place on the Stitch Retreat and share some of it with the venue.  If you have given us permission then we will send you occasional emails to keep you informed about future Stitch Retreats.

All of your information is kept securely.  You can ask us to delete your information and we will do this as quickly as we can.  Click here.

A Bit More Detailed Explanation

Stitch Retreats asks you for the minimum amount of information when you request to make a booking on a workshop.  That information is captured on a form on the website and is then stored in a database on the website.  It is also emailed to nichola@stitchretreats.co.uk.  For GDPR purposes Stitch Retreats is the Data Controller, you can contact Nichola should you have any concerns over our handling of your information.

We ask for your name, address, telephone number, dietary preferences and any special requirements.  The information you provide is used to contact you to confirm the booking.  We share your name, dietary preferences and special requirements with the venue of the Stitch Retreat in order to make your booking with the venue to confirm your accommodation, delegate access and dietary requirements.

We use the information supplied by you to keep you informed of the event, providing details of the course and reminding you of payment dates.  The information is retained for 7 years for legal purposes.

As part of the booking process we do ask whether we can keep you informed of new Stitch Retreats and other news by email.  Your booking is not dependent upon your providing this.  If you have agreed then we keep your name and email address on a spreadsheet.

All information is retained on a spreadsheet on a password protected personal computer, and backed up using Office365 to servers operated by Microsoft.

You can ask for your information to be deleted permanently.  It will be immediately removed from the marketing spreadsheet, and as soon as legally possible from the bookings spreadsheet.

Click here to go to the page where you can request us to forget you.

Third Parties

We share with the Stitch Retreat venue that you have booked only the minimum information necessary to complete your booking and inform the venue of your requirements.  We do not receive any information about you from the venue, and any information that you share with them directly is subject to the venue’s privacy policy.

Stitch Retreats uses PayPal to receive payments for workshops.  We do not share your information with PayPal.  Any information that you share with PayPal is subject to their privacy policy.  The information that we receive from PayPal is used to find your booking on our bookings spreadsheet and to update the amount that you have paid.

Our website uses Google Analytics to track activity on the site.  This technology uses cookies.  You can configure your browser to control cookies and prevent it sharing information.  We do not share your personal information with Google, and we have anonymized any data that is forwarded.

The information we collect is kept secure on the website, which is hosted by Tsohost.com which is operated by Tsohost Limited, their terms and conditions are available on their website www.tsohost.com.  They are registered with the Information Commissioner’s Office – www.ico.org.uk – you should contact the ICO should you have any concerns over our handling of your information or if you wish to make a complaint.